How To Check Your KPLC Token Balance For Post Paid Users

While a majority of the pre paid Kenya Power and Lighting Company (KPLC) users of always know their token balances via their meter readings. Post paid users sadly, do not have that same ease of access. Post paid users have instead, had to rely on frequent inquiries to KPLC in order to know just how much they owe the electricity provider.

But just how can post paid Kenya Power and Lighting Company (KPLC) users check their electricity tokens? Well this article will show you two (2) ways.

Checking Your Post Paid Kenya Power and Lighting Company (KPLC) Tokens Via SMS

Telecommunications giant; Safaricom has partnered with KPLC)’s automated E-Bull query system to offer users a very reliable SMS service to help Kenya Power and Lighting Company (KPLC) post paid users, know their token balance. To check your post paid Kenya Power and Lighting Company (KPLC) tokens via SMS, simply:

1. Draft a new SMS on your mobile device.
2. In the empty message field type in your account number (The first part only before the hyphen e.g if your account number is ‘45678-09’, you only input ‘45678’.
3. Next, send the message to ‘95551’.

After sending, you will receive a message indicating your account details as well as your token balance.

Checking Your Post Paid Kenya Power and Lighting Company (KPLC) Tokens Online (Via Email)

You can also check your post paid token balance through an email from the Kenya Power and Lighting Company (KPLC) E-bill service, through an alternative E-bill mail service which sends you your post paid token balance via email.

To check your post paid Kenya Power and Lighting Company (KPLC) tokens via email, simply:

1. Compose a new email.
2. In the email message field, type in your account number (The first part only before the hyphen e.g if your account number is ‘45678-09’, you only input ‘45678’.
3. Proceed to send the mail to kplc.co.ke.

Once the email has been sent, you should get an automated response in your email inbox detailing your account details as well as your token balance.

Enjoy.

Kenya Power and Lighting Company, commonly referred to as Kenya Power or KPLC, is a ’Limited Liability Company’ which transmits, distributes and retails electricity to customers throughout Kenya. It was founded in 1922 as a result of a merger between the Mombasa Electric Power & Lighting Company and the Nairobi Power & Lighting Syndicate.

The Kenya Power and Lighting Company (KPLC), currently has its headquarters in Nairobi, Kenya.