How To Apply For And Repay A PesaPap Loan In Kenya

Mobile lending has become a very popular practice in Kenya. Its growing popularity and easy accessibility, has led to a boom in the number of mobile loan services available in the country, as a direct response to the ever growing demand present here..

One of such mobile loan services available in Kenya, is PesaPap and in this festive season, this information might just come in handy. Especially now that it is just a few days before the New Year.

PesaPap is a loan service app by Family Bank which provides users in Kenya with the opportunity to access loans without holding or owning a physical account with Family Bank.

What You Should Know About PesaPap Loans

Below are certain things you should know about PesaPap i.e, the features as well as the requirements for your loan application:

1. PesaPap does not require its users to pay any registration fee in order to activate their accounts.
2. You must be residing in Kenya in order to be eligible for a loan from PesaPap.
3. You must have an Android mobile device that can successfully download and install the PesaPap mobile app.
4. PesaPap also allows its users to use its services through the a USSD code: *325#.
5. You do not need to have a Family Bank account or any form of collateral in order to acquire a loan from PesaPap.
6. You will need a PesaPap wallet account in order to access loans via the service.
7. Your PesaPap wallet account, is your Safaricom number. Ensure that you use it to create your PesaPap wallet account within the PesaPap app.
8. PesaPap does not require your financial history before giving you a loan.
9. You must have a Kenyan ID or Passport number.
10. The maximum loan amount with PesaPap, is 50,000 Kenyan Shillings.
11. Your loan once approved, will be sent directly into your PesaPap wallet account.

How To Apply For An PesaPap Loan Via The PesaPap App

To apply for an PesaPap loan via the loan provider’s mobile app, simply:

1. Go to Google Play Store on your android device and search for ‘PesaPap, Family Bank’. Alternatively, you can download the PesaPap Mobile app via this link: https://play.google.com/store/apps/details?id=com.mode.familykenya.ui
2. As soon as you are done downloading the PesaPap application on your android mobile device, proceed to install and launch the application.
3. Once done, select Open Wallet Account.
4. Set your m-pin.
5. Once approved, select the PesaPap wallet option.
6. Next, select ‘My Loans’.
7. Proceed to check your loan limit, which is basically how much you can borrow from PesaPap.
8. Once done, proceed to request for your PesaPap loan.
9. Type in the amount you will like to borrow from PesaPap. Please ensure that the amount you want is within your loan limit.
10. Proceed to submit.

Your requested loan amount once approved, will be deposited directly into your PesaPap wallet account ‘pap’ within minutes.

How To Withdraw From Pespap Via The PesaPap App

1. Launch the PesaPap app.
2. Once done, proceed to Login.
3. Select the M-Pesa option.
4. Select from Family Bank to M-Pesa.
5. Select ‘To Own Mobile’.
6. Once done, select the source as your wallet account number.
7. Enter the amount you would like to withdraw.
8. Proceed to submit.

Money will be sent into your M-Pesa mobile account wallet.

How To Repay Your PesaPap Loan Via Your PesaPap Wallet

To repay your PesaPap loan via your PesaPap wallet, simply use the following steps:

1. Launch the PesaPap app.
2. Once done, proceed to Login.
3. Select the ‘PesaPap Wallet’ option.
4. Select the ‘My Loans’ option.
5. Next, select ‘Repay Loan’.
6. Choose your source, loan account, and amount to repay. You can either choose partial repayment option or the full repayment option.
7. Once done, proceed to Submit.

If your PesaPap wallet is empty however and you do not have a physical account with family bank, you will need to top up your PesaPap wallet first.

How To Top Up Your PesaPap Wallet Via M-Pesa Paybill

To top up your PesaPap wallet via M-Pesa Paybill, simply:

1. Go to your M-Pesa via your Safaricom SIM Toolkit.
2. Once there, select the ‘Lipa na Mpesa’ option on the menu.
3. Next, select the ‘Paybill’ option.
4. In the field labelled as ‘Paybill Number’, type in 222111. This is the official Paybill number for PesaPap.
5. Next, in the field labelled as ‘Account Number’, type in your M-Pesa phone number which should also be your PesaPap wallet account number. Ensure that you type it in this format: 2547xxxxxxxx.
6. Once done, type in the amount that you would like to top up your PesaPap wallet with.
7. Type in your unique M-Pesa pin.
8. Again, please make sure that all the details you provided are accurate, especially the Paybill Number and of course your phone number. After making sure the details are correct, proceed to submit your payment by selecting ‘Ok’.

So there you have it! Everything you need to know about PesaPal by Family Bank. What do you think about the service? Was this helpful? Will you be securing a loan with PesaPal this festive season or in the nearest future? Please feel free to let us know in the comments section.

We will continue to provide more loan options for you as much as we can find.

How To Contact PesaPap’s Customer Care Service Team

If you are in need of further assistance from PesaPap, please feel free to reach out to the loan provider’s customer care via the following channels:

1. Visiting any Family Bank branch near you.
2. Going through the details available on this site: https://familybank.co.ke/ways-to-bank/pesapap-mobile-banking/
3. Contacting their Phone Numbers: +254 703095445 & +254 703095000